2022 AAENP National Conference: EmergNP - Featured Speakers

May 5 - 7, 2022 | Virtual Event

James Augustine, MD, FACEP - US Acute Care Solutions, National Director of Prehospital Strategy

A board-certified diplomate of the American Board of Emergency Medicine, and a fellow in the American College of Emergency Physicians, Dr. Augustine was most recently Chair of the National Clinical Governance Board. He recently completed his term on the Board of Directors of the American College of Emergency Physicians and has been a member of national groups overseeing emergency medical services, emergency service quality improvement, benchmarking and best practices, and disaster preparation.

Dr. Augustine earned his bachelor’s degree from The Ohio State University, where he graduated cum laude, and his medical degree from Wright State University School of Medicine. He performed an integrated residency in emergency medicine at Wright State University School of Medicine. He continues to serve as a Clinical Professor in the Department of Emergency Medicine at Wright State University.

Dr. Augustine served with The Joint Commission, sitting on its board of commissioners, and as the chair of the Hospital Professional Technical Advisory Committee. He is the vice president of the ED Benchmarking Alliance.

He has been married to Linda Augustine, a critical care nurse, for 40 years, and they have three grown children. Jim and Linda are community servants in public safety, with long careers in fire and emergency medical services. Jim currently serves as a Medical Director for Fire EMS agencies in Atlanta, GA; Naples, FL, and Dayton, OH.

What you can expect from this session:

Emergency medicine crosses the boundaries of primary and secondary care, extending from minor injury management to critical care. It has interested and excited health-care professionals, policy makers and the public since its inception almost 50 years ago. While emergency medicine is growing and flourishing around the world the last decade has seen the accumulation of problems, including workforce concerns, rising patient volumes, rising patient acuity, and increased regulation. The landscape of the emergency medicine workforce has changed dramatically over the last few decades. The growth in emergency medicine residency programs, ENP specialty programs, as well as APP emergency medicine post graduate training programs, has significantly increased the number of emergency medicine specialists now staffing emergency departments (EDs) throughout the country. Despite this increase in available providers, rising patient volumes, an aging population, ED overcrowding, and inefficiency, increased regulation, and other factors have resulted in the continued need for additional emergency physicians and APPs. This talk focuses on the current state of emergency medicine, emergency workforce needs, considering the diversity of U.S. emergency departments (EDs), various projections of supply and demand and the future of APPs in Emergency Medicine.

Learning objectives:

1. Understand the current state of Emergency Medical Care in the US and the current issues surrounding the Emergency Care.
2. Recognize the importance of APPs in Emergency Medical Care and APP roles in the future.
3. Identify strategies to improve Emergency Care within our departments.

Jeffrey N. Doucette, DNP, RN, NEA-BC, FACHE, FAAN - Chief Nursing Officer

As Press Ganey’s Chief Nursing Officer, Jeffrey Doucette is responsible for providing clinical guidance to help clients transform the patient and caregiver experience. In this role, he works to develop nursing leadership at client organizations, improve quality and efficiency, and improve employee and caregiver engagement by playing an integral role in the company’s workforce initiatives.

Jeff is a widely recognized and accomplished nurse leader with nearly 30 years of experience spent largely in leadership and executive nursing roles. Throughout his career, he has focused on enabling the delivery of exceptional patient and family experiences through innovation, education, and nursing excellence. initiatives.

Most recently, Jeff served as senior vice president and chief nursing officer at Thomas Jefferson University Hospitals in Philadelphia. In this role, he led the strategic direction and leadership of the Division of Nursing and Patient Care Services and played a critical role in cultivating and sustaining nursing excellence. Prior to joining Jefferson Health, Jeff served as vice president of the Magnet Recognition Program  and the Pathway to Excellence  Program at the American Nurses Credentialing Center. initiatives.

Known as an engaging thought leader and dynamic presenter, Jeff speaks extensively around the world on topics of interest to nursing and health care leaders. He is a Robert Wood Johnson Executive Nurse Fellow, a Fellow in the American College of Healthcare Executives, and a Fellow in the American Academy of Nursing. He also serves on the editorial advisory board for Nursing Management and The Journal of Nursing Administration. initiatives.

Jeff earned a master of science degree in health care administration and a bachelor of science degree in nursing from Marymount University, and a doctor of nursing practice degree from Old Dominion University.

What you can expect from this session:

At the height of the pandemic, when nurses were putting themselves in harm’s way day after day, this session’s speaker found ways to keep his nursing teams engaged. Nurses from Thomas Jefferson University Hospital in Philadelphia posted dance videos on social media with a positive message. The videos went viral and were featured on “The Ellen DeGeneres Show.” In this session, Dr. Jeff Doucette, Press Ganey’s chief nursing officer, will discuss the need to refresh, renew and reset when planning for the post-pandemic reality. Equipped with proprietary data sets, Doucette will share the latest trends around nurse and patient engagement, nurse-sensitive quality indicators, and the overall state of the nursing workforce. Doucette will bring his dynamic style to explore innovative solutions to minimize nursing flight risk, reset the focus on evidence-based care and leave you with strategies to address the most challenging workforce dynamics of our time.

Learning objectives:

1. Discuss the national trends in workforce engagement, resilience, and decompression.
2. Discuss the impact on COVID 19 on quality, safety, and reliability
3. Discuss the latest national data in flight risk analytics
4. Discuss strategies for maintaining resilience and strong leadership in times of crisis

Christopher Ziebell, MD - US Acute Care Solutions, Director of Behavioral Health

Dr. Chris Ziebell is the Director of Behavioral Health Innovation for US Acute Care Solutions. He took on this role after serving as the Emergency Department Medical Director at Dell Seton Medical Center at the University of Texas at Austin. He led the ED at Central Texas’ only Level I adult trauma center (formerly known as University Medical Center Brackenridge) from 2007-2021. Since moving to Austin in 1998, Dr. Ziebell has served in leadership roles as Chief of Medical Staff and Emergency Department Medical Director at various hospitals throughout the Seton Healthcare Family. He has served as a member and vice-Chair of the Seton Board of Trustees and as chair of the Quality and Patient Safety Committee. He has also served as a member of the Austin/Travis County EMS Advisory Board and is a former chairman of the EMS Steering Committee of the Travis County Medical Society.

In addition to his clinical roles, Dr. Ziebell has served as executive director of the Seton Event Medicine Institute. He served as President and Executive Director for Hospital Physicians in Clinical Research (HPCR), a subsidiary of USACS founding partner Emergency Service Partners. He has been an investigator for several federal research projects and is a frequent lecturer on matters of emergency medicine and trauma care. He is an Assistant Professor at the Dell Medical School at the University of Texas, Austin. He has been an adjunct professor for the University of Texas Medical Branch and has also taught at Ball State University and Butler University.

Dr Ziebell chairs the USACS Southwest Clinical Governance Board; he previously served on the Board of Managers of Emergency Service Partners, L.P., from the partnership’s inception through 2016. A graduate of Gustavus Adolphus College, he earned his Medical Degree from the University of Minnesota and completed his Emergency Medicine Residency at William Beaumont Hospital in Royal Oak, Michigan.

Dr. Ziebell’s honors include the Thomas Coopwood Award (2020), the Austin Business Journal HealthCare Heroes Award (2011), the Emergency Service Partners Iny (Innovation) Award (2008), and the Texas Medical Foundation HealthCare Quality Improvement Award (2006, 2007).

What you can expect from this session:

In this session, Dr. Ziebell will review real-life crisis situations and well-being strategies for clinicians.

Learning objectives:

1. Recognize the urgency of clinician resilience
2. Describe emotional real-life scenarios to exemplify why clinicians are in crisis in 2022 and will be at risk for years
3. Identify techniques of consciously addressing issues for maximum resilience
4. Understand why the aftereffects will continue even after the pandemic recedes, reinforcing that these initiatives must be viewed as longitudinal